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By Greg Stall
Food businesses are in danger every day, every shift. That means their teams must work harder to reduce the risk of foodborne illness, security breaches or other crises. Now, at the top of the “basic” security protocols, organizations must implement COVID-19 protocols that are constantly changing, complying with local, state, and federal guidelines. Adding to these challenges is the wider shortage of workers in the industry, making it more difficult for businesses to operate efficiently and ensure compliance with safety protocols.
Any breach in the SOP is a shocking cause. One common mistake – not closing the refrigerator door properly – can be a big responsibility for your business. And errors can occur, especially if your business is short-lived or if your new employees do not fully understand your security protocols.
The way in which operators control and reduce risk varies widely across the industry, with some using paper filters and others relying on digital devices in general. When operators seek to reduce risk, upgrading their old security systems may not be on their “Do Do” list, especially since they are already managing COVID-related disruptions, destructive economic losses, disconnection supply chains, and the human capital crisis.
Considering the purchase and implementation of new technology tools may seem daunting – in all other concerns that need attention – but the potential negative impact of security breaches can be devastating in terms of customer distrust, bad press, and social media disruptions. Comments, and possible arguments. Technological tools are worth the investment because they help reduce the risk – and increase compliance – throughout your organization.
Food businesses will be wise:
- Use technological tools to increase food safety control
It only takes one single error to ruin your brand. Your staff may be busy checking in for busy and unsafe food. Security checks that require technology tools – such as a smartphone app and a checklist – can increase your composure and accuracy as well as the fact that security checks are completed correctly.
Food Safety Software constantly monitors Bluetooth sensors in your refrigerator and warns staff as soon as they leave the refrigeration area. Automatically log in and monitor digital temperature queries. Today’s digital solutions allow administrators to detect any wrongdoing by entering the wrong information with employees or skipping line checks altogether.
- Handle matters before they become expensive debts
Manual processes have major challenges, including not being able to view, compile, and analyze data in real time. Businesses that use systems may not be aware of potential risks for weeks or even months after they are completed. However, using technology to manage information means that it is quick, easy, and accurate to identify – and correct – large debts before they become big debts.
Automated, real-time reporting is an important part of risk reduction. Digital reports allow you to see trends, make sure they are following the right protocols, determine if anyone is changing data, and so on.
- Keep up with the ever-changing COVID protocols
Hygiene is always an important part of food safety. Historically, food businesses have carried out “behind the scenes” cleaning protocols. COVID-19 may change this — perhaps for a longer period of time — to ensure that customers, sellers, and other key observers are properly and consistently cleaned.
Employees, customers, and other key stakeholders also expect to follow copyright protocols – masks, social disturbances, employee temperature checks, frequent hand washing, etc. – especially the highly contagious delta variant.
As we have seen since March 2020, COV data and protocols are constantly evolving, so use technology to get the most up-to-date, accurate advice and rules for your employees. Rely on solutions such as group communication apps to distribute updates in real time to all employees and make everyone agree.
- Improve training
During the outbreak, the food industry underwent significant changes. When your team hires new employees, train them on safety protocols to minimize risks and protect your brand. Remember: Training cannot be a “one-size-fits-all” experience where you can present and strengthen a lot of information in one day. Instead, use technology tools to quickly deliver materials, reminders, updates, and information in small “pieces” so they can be easily integrated. Make sure security protocols and other related information are easily accessible.
- Avoid cutting edges
Some businesses, or employees, may try to “cut corners” because they are short-lived, have no money, or have other reasons. By 2020 food notes will be drastically reduced, perhaps due to small inspections, low performance, and small business operations. Cutting corners can lead to food pollution, foodborne illness and other problems.
Savvy businesses use technology solutions that provide transparency and accountability to their employees. Many businesses have passed the old code of conduct to ensure the safety of their customers, employees and businesses.
Operators should always be vigilant to minimize or prevent hazards, including food safety violations, false reports and security breaches. Technological tools help make operations safer, more efficient, and more profitable – and can reduce a variety of hazards that can damage a product.
About the author – Greg Stallle is the CEO of SynergySuite, a restaurant management platform. Greg focuses on enhancing visibility and profitability for restaurant chains using smart, integrated back-end technology.
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