‘Smart glasses’ improve restaurant staff training

Ann Arbor, Mickey. – Competitiveness is tough in the food service industry. The lack of experienced individuals to fill vacancies and train new staff has implications for quality assurance. But with the added benefit of innovation, innovation can help improve employee training experience.

NSF EyeSucceed uses the added reality (R) paired with smart goggles. Hands-free technology can be used to train short-distance cruise and online accuracy staff at work sites, according to the National Sanitation Foundation (NSF). The technology supports greater efficiency in food safety protocols. Self-auditing, reporting, and auditing are hands-free and have made it easy to streamline documentation for task reference details.

EyeSucceed allows frontline employees to install, configure, and maintain devices via live streaming. Staff can contact technical staff to investigate and correct issues to avoid property delays and technical travel times.

This leads to another advantage of technology – remote work. He said food service operators can significantly reduce travel and space travel by providing real-time remote audits, inspections, technology support and cooperation while maintaining quality and safety assurance.

This capability was found to be particularly useful during COVID-19 locks when the trip was restricted, the company said.

“The need for cost-effective solutions has grown over the years. When the epidemic strikes, the food industry needs more ways to use new technologies to improve training and efficiency while maintaining quality and consistency. ”

“NSF EyeSucceed will provide food service businesses with a suite of customized applications to help keep pace with the rapid employment and consumer demand caused by the COVID-19 pandemic.”

Wendy’s company was the original adoption of NSF EyeSucceed. A.D. He was one of the first to test AR and test smart glasses using NSF EyeSucceed in 2020. Wendy’s and Franchise’s work employs hundreds of thousands of people around 6,800 restaurants worldwide.

Since the introduction of NSF EyeSucceed into our quality assurance equipment, our team at Wendy has been more successful in food security and supplier control systems, ”said George Hernandez, vice president of Wendy Quality Assurance. Despite travel restrictions around the world, this hand-held solution was especially helpful during the epidemic. As a result, we have seen time and cost savings and positive feedback from our staff and supplier partners. We look forward to completing the pilot program, including testing smart glasses and developing key lessons for staff training.

NSF EyeSucceed can detect human error by monitoring its employees’ handling of products exactly the same way anywhere in the world. NSF EyeSucceed uses Google Glass wearable technology, supported by Glass Enterprise Edition 2 and powered by Google Cloud Infrastructure.

“Our certification testing and implementation in five global markets has proven that NSF EyeSucceed offers solutions for change,” Tong said. We are encouraged to use this technology in a wide range of applications to truly transform the food service industry: from reducing the need to visit in person to greatly improving staff training. For food service managers, this means reducing costs by improving the quality and safety of food for both employees and consumers.


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