How technology helps hotel owners protect unwanted guests |

“We knew our new hotel was free of bed bugs during construction, and our goal was to prevent any pandemic when we opened it and more – when we were working.”

By Max Malka. Owner of ibis Montlhéry Paris Sud Hotel – 1.9.2022

The epidemic may have disrupted international travel, but as we completed the work on our new hotel in Paris, planning for the post-epidemic was a major factor. Health and hygiene should always be on the agenda, but most importantly, it was high on our agenda when we wanted to build a safe environment for guests to practice. Along with our desire to use ‘best practices’ in the hotel, we decided to use revolutionary new technology to protect against pests.

Bedbugs in Paris

By the middle of the 20th century, bed bugs were about to disappear from the French capital, but they returned. In bulk A.D. To bite the city’s hospitality industry by 2020. Ministry of Housing blames international travel for recovery A 2016 study found that bed bugs are more resistant to pesticides and more difficult to treat.

A.D. In 2018, 400,000 different addresses in Paris will be treated by pesticides – many hotels and short-term apartments. The problem is so serious that the French government launched a bedside call shortly before Kovid was attacked, and the city’s 2020 mayoral candidates launched a more pest control campaign.

Hoteliers know that bed bugs are not a sign of an unclean hotel. These pests can be found in a luxury boutique resort just as they are in a three-star ‘Flu and Fly’ airport hotel.

Bed bugs are the last unwanted guests. You can ride in a suitcase, clothes or on the back of a book. Thanks to their size, they are difficult to identify with the naked eye. And because they often go out at night, can stay without food for a year, and generally hide, bed bugs are not always active during inspections.

Damage to bed bugs

We know the damage that bed bugs can do; Small pests cost more than € 63,000 ($ 111,000) a year for a 200-room hotel, according to industry standards. Costs include treatment, guest compensation, lost income, loyalty and reputation, and staff time to solve the problem. The damage is not limited to the core of a business.

Hotel owners are working hard to make a name for themselves, and this can be a bit of a nightmare. Negative reviews and word of mouth from your hotels can quickly tarnish your reputation. This will take you to a level where you can manage your business on the books – you need to add new customers to your lost and recurring business, sales and marketing efforts.

Solve the problem – before it exists

When we finished the new hotel, we decided to move on to the bed bug problem, when international travel returned to ‘normal’ and people were moving freely between city and country again. To do this, we explored a variety of pest control methods to find the right solution for our needs.

Bed rest monitoring is often a labor-intensive, manual process. With the current climate, the hospitality staff and the shortage of manpower in most departments, we want to free our home care and maintenance teams from manual inspection. While some of the solutions on the market may seem effective, they involve a lot of human care or the presence of dogs, including the smell of pests. They had other interference cables, disturbing the beauty of the room and creating a sense of dread and discomfort to visitors.

The Spota Smart Pest Systems Remote Control System meets our specification, and we have decided to install it before it opens. We knew that our new hotel – ibis Montlhéry Paris Sud – was bed-free during construction, and that our goal was to prevent any pandemic when we opened it and most importantly – when we were working.

We know that because of the way bugs are transported, we cannot stop and search every guest to make sure they do not have bed bugs – most of their guests do not even know themselves! -But we want to catch any unwanted immigrants quickly before they become more numerous.

All 99 of our guest rooms are equipped with a spot control system, and the process was simple. Once under each mattress, the bed pad can be forgotten for at least six months before the battery needs to be replaced. But he will not forget us! The system operates 24/7 and when pests are identified, the hotel operating team will receive an email notification about the presence of a room number bedside by email and usable platform, which will allow our hotel team to operate faster. Disassemble the unit and work with pest control partners to eliminate bed bugs before they swell. We know about bed bugs before a visitor arrives.

Increase guest comfort and experience

Since its opening, we have been able to provide the greatest comfort when our guests are released. Bed bugs are one of the most disturbing events for hotels; No stranger thanks you not at all They have bugs, but if they do, they will scream about them. We all strive to provide entertaining experiences for guests, and meeting bed bugs is one of the most exciting experiences for guests and your business.

Hotel owners can anticipate problems by thinking about the challenges of pest control. For hotel owners, implementing an active pest control strategy when building or renovating your property will reduce disruption to your existing business and help protect your reputation and profits once you open it.

Max Malka is the owner and operator of IBS Monthelry Paris Sud, which opened in 2019. Located 12.4 miles south of Paris, this new generation ibis hotel, located between Sakley, Massie, Orley and Every, has 99 rooms and offers both business and entertainment. Travelers. Facilities include a restaurant, cocktail bar, music and video game venues and two meeting rooms.

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